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发型师
3000-8000/月经验要求：不限学历要求：其他招聘人数：5人工作性质：不限
职位描述
有较高的学习能力、团队精神 有责任感 服从店长安排
前台接待
3000-5000/月经验要求：不限学历要求：其他招聘人数：20人工作性质：全职
职位描述
• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• 随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
• Registers and rooms all arrivals according to established procedures
• 按照既定工作程序为所有来客登记并安排房间。
• Maintains intimate knowledge of departmental standards and procedures
• 熟知部门标准工作程序。
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
• Maintains cashier float and ensures accurate daily report of all money received
• 保持库存现金限额并保证每日对所收现金进行准确报告。
• Cashes hotel guest’s personal and travelers checks and assists with currency exchange
• 为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
• Keeps abreast of all modifications to accounting policies and procedures
• 随时留意会计政策和工作程序的变化 。
• Responsible and attends to guest’s request of using the service of safety box at all times
• 随时负责回应客人关于使用保险箱服务的要求。
• Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
• 熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
• Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
• 处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。
• Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
• 熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。
• Performs the audit balances and prepares all works for audit in an orderly fashion
• 执行审计结余，并为审计工作进行各项有序的准备。
• When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
• 在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。
• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
• 全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。
• Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
• 按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
• 随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。
行李员
3000-4000/月经验要求：不限学历要求：其他招聘人数：20人工作性质：不限
职位福利
定期体检节日福利专业培训加班补助带薪年假弹性管理年终分红绩效奖金包吃包住五险一金
职位描述
? Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
? 主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。
? Maintain a willingness to please attitude and give undivided attention to any approaching guest
? 保持令人愉悦的态度并专心接待每位到来的客人。
? Adhere to guest checking in and checking out procedures pertaining to baggage handling
? 在与行李相关的问题上，遵守客人入住和退房工作程序。
? Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
? 在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和忧悦会会员。
? Assist arriving and departing guests by opening and closing car and taxi doors
? 为来店和离店的客人开关汽车及出租车门。
? Maintain a spotless Porte Cochere and Drive way
? 保持车辆门道和车道的清洁。
? Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
? 将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。
? Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
? 熟悉酒店布局并记下护送客人的最佳路线。
? Room the guest in accordance with hotel standards
? 按照酒店标准为客人安排房间。
? Be familiar with the lift workings and emergency stairs
? 熟悉电梯和疏散楼梯的使用。
? Provide information to guests about the hotel facilities and services
? 向客人提供关于酒店的设施和服务的信息。
? Provide guest services and guidance
? 向客人提供服务和引导。
? Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests
? 熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。
? Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning
? 保持大厅的整洁，如果需要大清扫的话应通知礼宾主管或行李领班。
? Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty
? 上班时要保持好的发型，注意服装的干净，鞋要擦净并上光，并保持制服的整齐清洁。
? Help other employees in department, replacing them temporarily when necessary
? 帮助部门内其它员工，如有必要则暂时代理他们的工作 。
? Keep the baggage room clean and in order before going off duty on each shift
? 每次交班前均保持行李室的整洁。
? Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain
? 当报纸送到后进行适当整理，然后按行李领班的要求将其送至客人房间。
? Use the Duty Log to document matters of importance
? 使用工作日志来记录重要事项。
? Operate Communicates equipment
? 操作通信设备。
? Arrange transport and coordinate luggage
? 负责安排交通并协调行李事宜。
? Manage the key system securely
? 对钥匙系统进行安全管理。
电子商务实习生
2200-2200/月经验要求：不限学历要求：其他招聘人数：2人工作性质：兼职
职位福利
五险节日福利弹性管理年终分红包吃包住
岗位职责：
1、协助电子商务人员进行公司电子商务网站建设、推广；
2、根据公司实际情况、产品卖点，规划推广促销方案，定期完成网店的活动开展及市场推广工作;
3、结合公司实际销售情况协助参与采购选品工作。
西式面点师：
4000-5000/月经验要求：不限学历要求：其他招聘人数：2人工作性质：不限
职位福利
定期体检节日福利带薪年假弹性管理包吃包住五险一金
职位描述
1.招聘烘培师（西点师，甜品师，厨工，领班，学徒）岗位
2.需要有3年以上同等岗位工作经验
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